NEW Disney Casting Number: 844-559-2278!
If you need information on your rehire status, first you must get through the phone tree by pressing 2-1-8-4, then when you connect to a real cast member, you can ask for Casting Records.
To Check on Your W-2: Call the new Casting number (844-559-2278), then press 2-1-8-0 to check on your W-2 form. Or, you can email HR with the request at: TWDC.Global.HR.Operations@disney.com
You’ll need to provide your full name, permanent address, social security number, DOB, and Perner info. They will then send you a link to your W-2 that’s active for 24 hours.
The casting center phone line is open from Monday-Friday, 8:30am-4:30pm, eastern time.
Casting Records has your records as to whether you can be rehired but might not tell you over the phone; if you live nearby they will tell you to come in in-person to discuss.
Restricted Rehire Status
3 points within 30 days of each other
6 points within 90 days of each other
9 points within 180 days of each other
12 points within 365 days of each other
Restricted rehire status (RRS) means that you left the company on less than ideal terms. If you self-term your DCP program before your planned last day, you will be put on restricted rehire status.
Remember, once restricted… you will remain restricted, there is no time frame in which it “wears off.”
Be sure to check that you have turned in all the pieces of your costume before you lose access to the Hub!
The number one reason that CPs are placed on Restricted Rehire Status is failure to return all costume pieces upon departure from the program!!!
Failure to return any piece will result in a Restricted Rehire Status until the piece is paid for (generally $25 per item). This will be on your work record even if it’s been 5 years or more since you worked for Disney!
**You will not be able to join the DCP Alumni Association if you are on Restricted Rehire Status! Conversely, if Disney adds you to the DCP Alumni Assoc., then your rehire status is clear!**
For costume questions, email costume recovery at: email@example.com
WDW Costuming: 407-824-1269
General WDW Number: 407-824-2222
Disney Employment Verification: 800-800-4857, ext. 9000
To be considered for rehire for a second program (DCP or PI) or a cast member role, you will have to do extra paperwork detailing your recent employment history since you last worked for Disney and must prove that you’re worth giving a second chance to.
This evaluation is done on a case-by-case basis. On a positive note, many people have been rehired after proving they’ve held a consistent job since leaving their program. There is a special rehire process for RRS and they will let you plead your case. In order to get your rehire status changed back to favorable in the system, you need to show at least six months (preferably a full year) of stable work, and explain why you left the program early.
On the negative side, there are many more students applying to the DCP program than ever before. Because of that, it’s become extremely competitive and they are even more selective than ever before. They also keep prospectives “pending” for weeks, sometimes months, which they never used to do. A lot of restrictive rehires have been stuck waiting in that pending pool, with about 50/50 chance of getting back in.
If you self-termed for a good reason (i.e., sick family member, medical issues), you will have to talk to recruiting about it during your phone interview. You do have a chance – it’s not an automatic rejection. Remember, if it’s meant to be, it’ll work out.
Our advice: Be honest, and try being very flexible on your role checklist!
Remember, Disney wants:
- To see that whatever reason caused you to self term doesn’t exist anymore
- You are currently employed and have a stable job performance
- You are organized in getting your paperwork together and submitting it in a timely matter.
If Disney’s the last job you had before seeking rehire, volunteer at your school or get a part time job. Both of those efforts will improve your chances.
Do Not Rehire (DNR) Status
If you got fired for cause from the program – terminated – truly think about that for a moment. Why would they want you back? The DCP program is a competitive, paid internship with a rejection rate of over 80%. It is probably not a good use of your time to reapply and try to get your status changed. Consider it a learning experience and move on.
Two Girls and a Mouse Tale
by Elly Collins & Caroline Collins
Ever wonder what it’s like to work for Disney???
We worked at WDW for a year in the Disney College Program and have written a book about what it’s like to be a cast member working for Disney.
We’ve included advice on how to successfully get into the DCP program, including some of the actual phone interview questions, how to have a successful internship, and how not self-term before your program ends. Our book is filled with lots of behind-the-scene stories of the magic of Disney. Available now at Amazon.com in paperback and Kindle formats. Published by Theme Park Press.
Book link on Amazon.com: Two Girls and a Mouse Tale