Disney Traditions Class

Attending Disney Traditions classes with Caroline.
Attending Disney’s Traditions class at Disney University in Lake Buena Vista, Florida.
Caroline is ready for class.  🙂

Now, for those of you who have no idea what Disney’s Traditions Class is – it’s one of most amazing training experiences!

It’s required that every Disney Cast Member take this class. It’s not only full of Disney history, but also legal information and explains what Disney Guest Services is including the 4 keys that we will live and work by.

CP Moment:  Learning the Four Keys.
CP Moment: Learning the Four Keys.

During the class, they go over the 4 Key Basics that Walt Disney invented and are the basis of how to be an excellent Disney employee. The 4 Keys are: Safety, Courtesy, Show, and Efficiency.

But, the key ingredient to the company’s success is above-and-beyond great guest service and the personal touch, aka “pixie dust”, that we must provide to all the guests.

During the training course, there were a lot of lectures, powerpoint presentations, and videos of Disney history, benefits, and legal information.  To demonstrate the ‘Basics’, we all got up and were put on a bus. It seemed so random.  We were driven right to the entrance to the secret tunnels at Magic Kingdom. That was really cool to see!!!

We walked around Main Street USA and Fantasyland while wearing “whisper ears”, meaning we had an earbud in our ears to listen to the instructor as he lead us around. It felt pretty VIP. (That way none of the Park guests knew we were there in training. The leader looked straight ahead as he walked and talked, not looking at us trailing behind him.)

We had to come up with examples of how “Safety” was demonstrated in the Parks, like the use of guard rails on bridges, etc.

CP Moment
CP Moment

After we got back to the classroom, when we were almost done, we heard a knock at the door. This part is secret, so we won’t say more….but have some Kleenex ready!

It gets you right in the feels!!!

At Disney Casting, finding Hidden Mickeys in the sparkles on the wall!
At Disney Casting after Traditions, we found Hidden Mickeys in the sparkles on the wall!

After Traditions, we went over to Disney Casting to get fingerprinted, etc., and I found a Hidden Mickey in the sparkles on the wall! 🙂

We were now officially employees of Disney and could log onto the portal!!
We were now officially employees of Disney and could log onto the portal!!


Adventure Book Cover
Adventures in the Animal Kingdom

Lions and Tigers and Strollers, Oh My!

This is not Caroline’s first time in the Disney College Program. Along with her sister, she was previously accepted into the program a few years earlier.  Back in Colorado, Caroline was wishing for a little more pixie dust to brighten up her life.  On a whim, she decides to apply to the exclusive Disney Alumni Summer Program.

Now that she’s back, things get wild.

Wild, as in Disney’s Animal Kingdom, where Caroline is assigned to work in Stroller Rental.  While not the most glamorous position in the park, it’s often ground zero for humanity at its best and at its worst.

While Caroline makes many “Magical Moments” for deserving guests whose pixie dust has gone temporarily sideways, she also receives magical moments of her own through the friendships she makes, going to Disney cast member exclusive events, and all the spectacular dining opportunities at Disney World.

Caroline tells all – from the ins and outs of Disney’s secret training class called Traditions; to learning how to be a happy cast member during on-the-job training; to what it’s like to interact with fellow cast members and the guests who are ready to explore the most magical place on earth.

Join Caroline as she takes you on a wild ride through her adventures in Disney’s Animal Kingdom. But be careful, it’s a jungle out there!

Available now at Amazon.com in paperback and Kindle formats. Published by Theme Park Press.

Book link on Amazon.com:  Adventures in the Animal Kingdom


dak tree costume
Adventure is out there!

About the Author:

Caroline’s love for all things Disney, and desire to grow up to be a Disney princess, is the reason she always wanted to work for Disney.  Her dream came true working as a cast member at Disney’s Animal Kingdom.

Caroline is the co-author of the book, Two Girls and a Mouse Tale, about her adventures working at Disney World with her sister.

She is currently a 7th grade middle school Social Studies teacher in Colorado.

Daily blog link:  https://collinsrace1.wordpress.com/


working together at DAK costume
Two Disney Sisters

Two Girls and a Mouse Tale

   by Elly Collins & Caroline Collins

Ever wonder what it’s like to work for Disney???

We worked at Disney World for a year in the Disney College Program and have written a book about what it’s like to be a cast member working for Disney.

Thousands of people apply for the Disney College Program each year but only a small percentage are accepted. This book will help you through the application process, new hire orientation, and how to get the most out of your DCP program. Whether you are looking for an internship or a career with DIsney, this book is a must read for all potential Disney College Program Cast Members.

We’ve included advice on how to successfully get into the DCP program, including some of the actual phone interview questions, how to have a successful internship, and how not self-term before your program ends. Our book is filled with lots of behind-the-scene stories of the magic of Disney.

Available now at Amazon.com in paperback and Kindle formats. Published by Theme Park Press.

Book link on Amazon.com:  Two Girls and a Mouse Tale

Two Girls and a Mouse Tale


2 replies to “Disney Traditions Class

    1. Hi Haley! Yes, we both went to Legacy and CU! What a small world.

      That is so cool! You’ll have to let us know how it goes! 🙂 What role are you interested in? If you have any questions, we would love to help 🙂


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