Disney’s Cast Connection Hours and Location

Bear Island Road

2340 Recycle Way.  Cast Connection can be found off of Western Way and Bear Island Road.

Cast Connection’s address and phone number:

2340 Recycle Way

Lake Buena Vista, FL  32830


Don’t forget that there’s a Take an Additional 10% off coupon in your DCP Program Guide on page 79! 10% + 10% = 20% OFF!!!  🙂

It’s located off of Bear Island Rd. (turn right off of Western Way coming from Buena Vista Drive).

CPs can take the K bus there.

bus (2)


CPs can take the K bus from their apartment to Cast Connection.

The new Cast Connection building is located at the intersection of Western Way and Bear Island Road, near the massive Walt Disney World Tree Farm where a variety of plants, trees and shrubs are grown for use in the parks and resorts on property.  That is so cool to drive by!  Think of all the stuff Disney grows in there year-round!


Welcome to the new Cast Connection

Western Way can be accessed from Buena Vista Drive between the entrances of the Coronado Resort and Blizzard Beach.


Extended store hours

NOTE: You must be a Disney Cast Member, or a guest of one, to visit this little slice of shopping paradise.  You need a current Cast ID to check out.  Guests may pay for their purchases with their own funds, but they won’t get the 10% off additional CM discount.

Cast members can bring up to 6 (six) friends and family into Cast Connection and Property Control, but only cast members can go into the damages side of the building, which is now called ‘Mickeys Treasures’.

Cast Connection is a cast exclusive store that sells out-of-season or discontinued new merchandise, holiday merchandise, slightly damaged merchandise from the Parks (wrinkled/stained clothing), and some groceries (like what guests can buy at Fort Wilderness grocery store).

cast connection

Super good deals!!!! 🙂

February 2018 finds:  Lots of Holiday and Marathon clothing and merchandise. Everything is at least 50-75% off listed price and you get an extra 10% CM discount at checkout.

Some recent store photos:


Lots of 2017 merchandise. $3.99


We saw Rivers of Light for the 1st time and were very disappointed. $9.99


Holiday merch, $5.99


Holiday lanyards, $4.99


Frozen ornaments, $5.99


D&B purses, 1/2 price


Lots of toys, 75% off.


Tons of Disney Marathon merch (Jan 2018) and also leftover merch from 2017 Food & Wine Festival at Epcot.



Mickey’s Treasures: For current cast members only!!!


The stuff for sale in this room is strictly for Disney Fanatics! It’s all artwork and furniture from the resorts. We bought some spoons from the Grand Floridian, 25 cents each!


So much to look at…all priced to sell! Sofas, tables, chairs, lamps….


Monitors, $5.00

Property Control, now known as ‘Mickey’s Treasures’, shares the space and sells decommissioned company items (industrial equipment, furniture from resorts, TVs, etc.), broken merchandise, and unclaimed lost and found items. Everything is 75-90% off the original price.  No additional CM discount at checkout.


Cast members only allowed in here.

cast connection3 (2)

Loaded with merchandise! We did buy some Pandora beads, 1/2 price.

The Grocery Section:  Healthy Food Options

The groceries available were: white/wheat sandwich bread, pasta, gallons of milk, OJ, butter (lb), cheese blocks (lb), yogurt, bottled water, cereal, eggs, HUGE bags of lettuce and chopped broccoli, 20 lb. bags of rice, fresh fruit by the piece (bananas, apples, lemons, limes, oranges, pineapples), and fresh vegetables (potatoes, onions). Some sliced deli ham ($8).

Food price examples:
Gallon of Milk: $3.25
Orange Juice: $2.50
Dozen eggs: $1.05
Bottled water: $1.00
Loaf bread: $1.50
HUGE industrial size bag of romaine: $4.00/bag
Oranges, Lemons & Limes: 0.20-0.50/piece
Whole Pineapple: $2.50


Healthy food options


Supporting Disney’s Health Pursuits options program.

Gallons of milk, $3.25  Whole, 2%, Skim


Lots of OJ options, $1.00 – $2.50

Minute Miad Country Style Orange Juice, $2.50/0.5 gallon

Sliced cheese, $8/lb., dozen eggs, $1.05/dozen


Bags of chopped lettuce, $4.00

Wheat and White Wonder Bread, $1.50/loaf

Pasta, $1/box

Fruit: 20 cents/piece, all excellent quality.  Pineapple/$2


Bottled water $1.00



New tsums tsums, originally $5.99, now $2.99


Several people have asked us about the online auction for Property Control.  There are a lot of really good deals to be had!

Here’s the info:


You must be either a current Cast Member or a WDW Vendor.

All property control auctions are held continuously online now (they used to be held a few times a year on the Cast Connection backlot).

Good luck with your bidding! There are a lot of Disney treasures listed!




Disney’s Eyes & Ears Magazine

After more than 20 years in the Magic Kingdom Park area, Cast Connection and Property Control has found a new home off of Western Way behind Disney’s Coronado Springs Resort.

Cast Connection is a great, onsite destination where cast members can purchase surplus or discontinued merchandise that was previously available within Walt Disney World Resort locations, as well as groceries. Anything from furniture to tableware that has previously been used across property is available for purchase within Property Control. Offerings within the location change frequently, so cast members should make visiting the stores a reoccurring item on their to-do list.

Cast Connection offers select groceries. From milk and eggs to fruit and cheese, Cast Connection can be more than just your source for unique Disney merchandise.

Based on availability, Cast Connection often carries some of the best-selling products within our stores like Disney Tsum Tsum plushes, holiday offerings, Disney Animator’s dolls and more! (All merchandise is subject to change and supplies are limited.)

Property Control offers company assets that were often previously used in Guest areas. This is a great way for cast members to get some great deals while reducing the number of items sent to a landfill.  

Also, cast members can bring up to six family members or friends when visiting the location. (Some areas of the store, such as Mickey’s Treasures and Property Control, are limited to cast members only, and those with a Spouse/Domestic Partner Main Entrance Pass only.) The relocation brings lots of great benefits for shoppers, including additional retail space, a dedicated parking lot, extended hours and the two stores now being under one roof.

Plan your visit to the new store: Sunday – Wednesday, 9 a.m.-6:30 p.m. or Thursday – Saturday, 9 a.m.-7:30 p.m.


Biggest vinylmation I’ve ever seen!


Two Disney Sisters

Two Disney Sisters

Two Girls and a Mouse Tale

   by Elly Collins & Caroline Collins

Ever wonder what it’s like to work for Disney???

We worked at WDW for a year in the Disney College Program and have written a book about what it’s like to be a cast member working for Disney.

We’ve included advice on how to successfully get into the DCP program, including some of the actual phone interview questions, how to have a successful internship, and how not self-term before your program ends. Our book is filled with lots of behind-the-scene stories of the magic of Disney.

Available now at Amazon.com in paperback and Kindle formats. Published by Theme Park Press.

Book link to Amazon.com:  Two Girls and a Mouse Tale


Two Girls and a Mouse Tale


94 thoughts on “Disney’s Cast Connection Hours and Location

  1. Heather says:

    Do you know if spouses of the cast member are able to go into cast connection? Or does the Cast member have to be present? Thanks


    • If you have your Disney family member ID card, you can get into Cast Connection without your CM being present, but not into Property Control.


      • imho7 says:

        What if the spouse and the CM are both present, then can the Spouse of the CM enter Property Control (Mickeys Treasures)?

        Correct me here if I’m wrong. A CM with spouse/domestic partner both have MEP’s with both their names but only one of those belongs to the spouse.

        If both, are present with both MEP’s couldn’t then the spouse enter Property Control with the CM? I read that this was the only way a spouse could enter, was with the CM present and that this was the only exception to the rule that only a CM can enter Property Control.


      • No, only cast members with company ID can go into Mickey’s Treasures.

        Up to six guests, including any spouses, can walk around Cast Connection.
        Cast members get a 10% additional discount at the cash registers.


      • William Stansell says:

        How do you become a WDW vendor?


      • You fill out the WDW vendor application.


  2. Gail Coia says:

    Found this while looking for a disney cast member. My 16 year old daughter with Down syndrome met Thomas the pirate at the entrance to the pirates of the Caribbean attraction on 4/22/15 between 7pm and 9:30 pm if I’m not off on the time. Thomas was wonderful with my daughter and gave her a no strings attached paper good for a ice cream bar with teenage princess Amber showing at the top. Amber was so impacted by Thomas that on the way out she asked to keep the slip and not get the ice cream so she could keep it to remember Thomas. If you or someone else reading this knows Thomas please thank him for teenage princess Amber and her mom for the priceless memory of that night. Amber still talks of pirate Thomas and put her no strings attached paper in her scrapbook to always remember him.

    Liked by 1 person

  3. I’ve already heard from several cast members who work with Thomas and they say he’s so funny and nice. If you contact Disney Guest Services, he’ll get a Four Keys card to his record, which are good things for CMs to get!
    Link to Guest Services: https://collinsrace1.wordpress.com/2014/10/12/ways-to-be-kind-to-cast-members/


  4. Larry Hopps says:

    I retired from Disney MGM in 1998 & was wondering if retired cast members can use property control or cast connection.


  5. Yes, you can! Just bring your Disney Retiree ID. 🙂


  6. I am an operating participant – I work in Epcot at WDW.
    – Can I shop at cast Connection and bring my family with me?

    Liked by 1 person

  7. I have a green ID with “N” on the back – can I still shop at cast connection?


  8. Mary says:

    Hola, una empleada de la tienda disney character me comento que habia una nueva tienda llamada cast connection cerca en la international drive pero al buscar la direccion me lleva directamente a los predios de animal kingdom. Sera posible que pueda visitar la tienda y hacer mis compras?


  9. Hello, an employee of the Disney character store told me that there was a new store called cast connection near the international drive but seek direction leads me directly to the properties of the animal kingdom. It will be possible to visit the store and do my shopping?

    YES…but you must be with a cast member to go into Cast Connection. It is very near Disney’s Animal Kingdom at 2340 Recycle Way. See the map above for directions.

    Maybe you’re thinking of the Disney’s Character Warehouse at the Outlet Stores?


  10. Pati says:

    HI Caroline & Elly:
    I’m a Disney Store CM in California and I’ll be visiting WDW in one month 🙂 I do not have a car, is there public transportation (bus) that I can take to Property Control & Cast Connection? I’d like to shop at the Cast Connection and take my sisters. I have the address and directions from our hotel Old Key west. Any suggestions?


    • Unfortunately, there’s no bus that runs to Cast Connection, except the Housing one and you can’t ride that one (the K bus). 😦

      But, you can get a cheap ride from your hotel there using Uber!
      CPs post free lift codes all the time! Caroline used it last week and rates it 5 star!


  11. Jill says:

    Hi ladies!!! I just wanted to thank you guys so much for this blog. I am a new Disney Cast Member and I visit your blog at least once a week for answers to my questions that I cannot find on The Hub. I love the fact that you guys post pictures too because it is SO HELPFUL! Keep up the awesome work and thanks again! 🙂

    Liked by 1 person

  12. Anonymous says:

    Awesome, that’s exactly what I was scanning for! You just spared me alot of searching around.


  13. Pat Owens says:

    i would like to know the website address for Property Control auction online. Please and Thank you . Have a magical day


  14. creed says:

    What’s the web address for the auction?


    • https://auctions.wdprpc.com/Home/Register

      You must be either a current Cast Member or a WDW Vendor.

      All property control auctions are held online now (they used to be held a few times a year on the Cast Connection backlot).

      Good luck with your bidding! There are a lot of Disney treasures listed! 🙂


      • Mindy says:

        Please, What is the tieline?


      • I think that field is optional…if not, use 2222.

        The Disney Tie Line for DCP Housing:

        Remember to press “8” first before calling out!

        All Walt Disney World company phones, also known as House Phones, are part of the Walt Disney World Telephone System. Telephones that are usually company phones include all backstage phones, beige onstage phones, and all phones at Vista Way, Chatham Square, The Commons, and Patterson.

        To access an outside number from a company phone, you must first dial “8”, then dial the area code and phone number. While Kissimmee and Lake Buena Vista numbers are local, be aware that Orlando Area phone numbers are not local calls!

        From a WDW company phone, you can dial a “Tie Line” to reach another WDW number. To use a Tie Line, press “8”, then enter the three digit tie line prefix, followed by the last four digits of the phone number (also referred to as an extension). For example, to call the Extra Hours Hotline from your Chatham Square Apartment, instead of pressing “8” to dial out then dialing the ten digit phone number, you can dial “8”, then Tie Line “222”, then Extension “1000”. To dial an extension within the same Tie Line, simply dial the four-digit extension.

        For instance, since all Vista and Chatham Apartments are on the same Tie Line, you can call any apartment from another by dialing only the four-digit extension. You will also find that many extensions at your work area are on the same tie line within that park or resort. A complete list of tie lines can be found in the DCP Program Guide.


  15. Fran Lundell says:

    How does a cast member access property control online auctions?


  16. Lucy says:

    I’m a Cast Member for the Disney Store UK and was just wondering if I am allowed to go into Cast Connections and Property Control? I really wanna go!
    Thanks 🙂


  17. Jez says:

    Hi, are the guests allowed to make purchases at cast connection? Or only the cm?


    • As far as we know, only the CM.


      • Desire says:

        Hi I just passed by this comment and I just wanted to let you know I figured out the answer to this when my family came down. Guests are allowed to make purchases, they just have to see the cast members ID so they know the guest came with a cast member! They just use their own money and they can buy as much as they would like as long as it’s not from the cast member only section.


  18. Savannah says:

    Hi! I just became a disney CM and I have my ID. Is this still open? I have not heard about it yet and I am looking to go ASAP.


  19. Savannah says:

    Also, what exactly is this online auction? This is all so exciting and new to me!


    • They used to hold it in the back parking lot at the old location near the Magic Kingdom. Now, it’s all online.

      A lot of furniture and decor stuff from the resorts, special event pieces/props, electronics (TVs), etc.
      For example, since Disney is pulling all the alarm clock radios from every room at every resort, I expect they’ll be alarm clocks auctioned off by the lot soon!


  20. sparktree says:

    What forms of payment do they accept at Cast Connection? If a cast member brings a guest, can the guest pay with their own credit card?


  21. Alex says:

    I have a green ID with an A on the back. Would I still be able to get in?


  22. lizyaha says:

    Hi , Im a New CM i Just want if i have a blue card WDWC with an A in the back can i enter ?? Thanks


    • Yes, as a WDW Contractor employee you can go into Cast Connections!
      We’re not sure if you get the additional 10% off at checkout, but we asked several cast members and they thought that you did!

      So, give it a try and let us know how it goes!

      Remember, you can go into the large room (the one with all the clothes and food), but not the smaller room on the right Mickey’s Treasures.

      Have fun!!!


  23. I believe the Tie Line is an optional field.


  24. Remember:
    You must be a Disney Cast Member, or a guest of one, to visit this little slice of shopping paradise. You need a current Cast ID to check out. Guests may pay for their purchases with their own funds, but they won’t get the 10% off additional CM discount.


  25. WOW,another great post, thank you so much!


  26. Stottle Myer says:

    You ought to be a part of a contest for one of the best websites on the internet. I most certainly will recommend this web site!


  27. Ona Hanes says:

    Hi, I am trying to find things to improve my site! Can I use a few of your concepts?


  28. Milan Baynes says:

    Every wеekend, I pay a visіt to this web page, this web site is funny.


  29. Roderick Williams says:

    Hi, I completed the Walt Disney World internship back in 2005. How can a cast member alumni receive access into the cast connection and the discount opportunities?


    • The only way to receive the CM discounts is through your friends that are still working for Disney. We both know a lot of cast members, so it’s not a problem for us to get the discount at Cast Connection, etc.


  30. Wesly Chery says:

    Where can u catch the K Bus please I’m a new WDW cast member cause my car not working


  31. Rosalie Makowski says:

    You have a display of a Mickey Mouse picture on the wall of the Property wall on the right side as you enter the Property Room that is apparently available on auction, BUT is not displayed on the internet. I want to bid on it!


  32. MitchJSivert says:

    WOW, just what I was searching for.


  33. CM MG says:

    Is there an updated list of hours, or are they the same? 🙂


  34. Cassie Noll says:

    I love your blog.


  35. Amelie Counts says:

    Wow, wonderful blog layout! The overall look of your site is great.


  36. Ale says:

    Hi! Thanks for your blog it’s great! I want to ask you: i was a cast member like seven years ago, but they took my id. Can i ask for a replacement? And do i have benefits? Like discounts, entrance tickets or so? Thanks again.


  37. Lucille Trent says:

    Thanks, very informative.


  38. Angela Brough says:

    I spent a lot of time finding this, very helpful!


  39. Woor says:

    It’s nice to read this website and I will pay a quick visit this weblog daily.


  40. Hi, can past Disney cruise line staff visit the store?


  41. Brenton Astley says:

    I like the article.


  42. SFG says:

    Nice post.


  43. Adelai says:

    Thanks for the terrific post!


  44. […] Cast members get to shop at Disney’s private Cast Connection where overstocked or slightly damaged clothing and merchandise is sold for 50-75% off retail, plus […]


  45. […] Cast Connection is open and has food and water supplies for cast members to stock up before the storm!  Take the […]


  46. Ricky Bradbury says:

    Hey there, thank you for this info!


  47. […] Cast members get to shop at Disney’s private Cast Connection where overstocked or slightly damaged clothing and merchandise is sold for 50-75% off retail, plus […]


  48. Karlie Williams says:

    Is there anything that a former cast member could purchase?


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