Discounted Cast Member Tickets at the Company D Store

UPDATE:  The 2017-2018 Disney Family Holiday Celebration – with the 40% merchandise discount – starts October 16, 2017!

2017-2018 Disney Family Holiday Celebration link


company d

35% off using your certificate.

The 35% discount certificate for the 2017 Disney Family Holiday Celebration starts October 16, 2017!



New hours and Team Disney Company D location is closed.


Thanksgiving week hours.  Always check to see if they’re closed during a holiday week.


This place is one of my favorite parts about being a cast member – the Disney CM discount!

If you need extra theme park tickets for visiting family and friends, CMs can purchase discounted tickets (10% off) for them at Company D.

company d

The new ticket prices depending on date of visit. (February 2016)

They also have discounted tickets (30% off) for the special event parties – Mickey’s Not So Scary Halloween Party and Mickey’s Very Merry Christmas Party.

Interested in an annual pass for family and friends?  CMs can buy them at a 10% discount at Company D:


The new annual pass prices (2/28/2016)

There are 5 different Company D locations at WDW, plus one off-site in Tampa.  They all have different hours and none are open on Sunday:
– Disney University (located behind the Magic Kingdom)
– Disney Reservation Center (off-property, close to Universal Studios/I-Drive)
– Maingate Office Complex (located near Disney’s Animal Kingdom)
– Disney’s Hollywood Studios (located behind the Villains Shop)
– Epcot (Located behind Test Track and the Mexico Pavilion)
– Tampa DRC (2 hours away)

The first 10 days of the month, you can also pin trade at Company D for cast exclusive pins!!   Pin Trading at Company D

We liked the Company D store at Team Disney best, but it’s now closed permanently. 😦

We used to go at least once a month and were never disappointed.  We always got at least one or two cast member exclusive pins for our Disney pin collection.

Company D is inside Team Disney.

One of the Company D’s was inside Team Disney. Team Disney is one cool looking building!

Operating Hours at Disney University Company D store: 407-824-4256
Monday: 9:00 a.m. – 5:00 p.m.
Tuesday: 9:00 a.m. – 5:00 p.m.
Wednesday: 9:00 a.m. – 5:00 p.m.
Thursday: 7:30 a.m. – 5:00 p.m.
Friday: 7:30 a.m. – 5:00 p.m.
Saturday:  9:00 a.m. – 5:00 p.m.
Sunday:  Closed


Our favorite time of the year at Disney World.

halloween1 MNSSHP

Cast member ticket prices and dates for 2017 MNSSHP.  Note the earlier party start dates in August now.


christmas MVMCP

Cast member ticket prices and dates for 2017 MVMCP.

The Company D merchandise stores are just for CMs.  They are located in behind-the-scenes, aka backstage, areas at WDW. Company D primarily sells CM-exclusive discounted new merchandise such as cast exclusive pins, lanyards, clothes, mugs, car decals, Vinylmations, figurines, park passes, etc.


Important Disney phone numbers.  Direct tie line to Property Control:  8-273-6878

disney university

Company D hours at Disney University

Main gate pass

If you lose your pass, it can be replaced!


dole whip

Two Disney Sisters

Two Girls and a Mouse Tale

   by Elly Collins & Caroline Collins

Ever wonder what it’s like to work for Disney???

We worked at WDW for a year in the Disney College Program and have written a book about what it’s like to be a cast member working for Disney.

We’ve included advice on how to successfully get into the DCP program, including some of the actual phone interview questions, how to have a successful internship, and how not self-term before your program ends. Our book is filled with lots of behind-the-scene stories of the magic of Disney. Available now at in paperback and Kindle formats. Published by Theme Park Press.

Book link on   Two Girls and a Mouse Tale


75 thoughts on “Discounted Cast Member Tickets at the Company D Store

  1. Kim Forsch says:

    Can employees of Disney buy tickets for family members who can then pick up at Will Call if the employee works out of California and the family member is in Florida?? OR does the WD employee need to be present?


    • In order to get the CM discount, you need to go to a Company D location to purchase the tickets. Then you could mail the hard tickets to your family. You’ll only be able to buy as many tickets as what is on your guest passes.


  2. Kim Forsch says:

    Thank you 🙂


  3. Dennis says:

    Hi ,
    I work at disney spring and i lost my guesr passes , what can i do to get new ones . so that my family can go ?


  4. Josh says:

    Hi! I had a question. My husband is a CM in CA and he purchased, over the phone, discount cast tickets for our family to WDW, as we are all going on a trip soon. We linked the tickets to everyone’s MagicBands, as they are arriving two days before us. Will they have any trouble getting into the park with these discounted tickets on their MagicBands if he is not with them? Thanks in advance!


  5. Elaine says:

    Hi. Do the discounted cast member tickets ever expire? Thank you.


  6. Ashley says:

    Do cast members/DCPs get discounts on annual passes?

    Liked by 1 person

  7. Mily says:

    Hi I want to know if Disney Retreat is free and how it works, can I bring a family member and also if they have rooms like a hotel and the prices? Thanks!


  8. Maria says:

    I’m a cast member in California. Am I able to go to the company d in Florida ?


  9. Ryan says:

    Hi. I found this page searching for some help with my existing annual pass. I was hired in the beginning of May and I renewed my Platinum Annual Pass a month before and have only used it once since then. I had no idea I was gonna get hired at Disney and I’d like to cancel my annual pass. I’ve seen policies about when you initially buy the annual pass how you can cancel if you used it less than 8 times but I’m not seeing a policy anywhere about when you renew it. I have my self-admission pass and I think it would only be fair if I was able to cancel my platinum pass since it would be completely useless to have the benefit of a free pass when I can’t even use it. If there’s any way you can help or even point me in the right direction, I’d be very thankful for I am coming up with no leads. Thank you!


    • If we understand you correctly, you renewed your annual pass to WDW in April, then became a cast member in May?
      There is no clause that we’re aware of about the 8x usage.
      You can call (407) 560-PASS or (407) 560-7277 and talk to a manager about it. We don’t believe there is any way to get a refund, even pro-rated. BUT, you never know. Sometimes magic happens.
      Note: The phone number for Disneyland annual passes is different.


  10. Matt says:

    Hi I just stumbled upon this while researching a question. Very informative! I wondered if cast members get a discount on the Premier Passports. My brother is a CM at Disneyland and I am planning a trip to Florida, so I was hoping to get both and save some money.


  11. I think other web-site proprietors should take this website as an model, very clean and wonderful user genial style and design, as well as the content. You’re an expert in this topic!


  12. ashleydcp86 says:

    I bought my cm ticket from the Company d at DU and now I’m unable to go BC they won’t give me the day I requested off…are we allowed to sell them for the price we paid for them (the Halloween party ticket)


  13. Jay says:

    I have a family member who works for Disney. If she get me 10% off the annual tickets, since I am a Florida resident. Does it have to be paid in full or can we get the 10% discount and still pay in installments?


  14. Anna says:

    Hi! My sister just accepted a position in the DCP. We are considering buying annual passes using her discount as soon as she begins working. Can she purchase the passes online/over the phone so that we can get magic bands with our passes or can she only purchase the APs on property? If she does purchase on property, can we have the magic band sent separately? Thanks for your help!


    • Hello,

      She has to go to one of the Company D stores to purchase the Annual Passes (10% discount).
      It can’t be done over the phone or online yet.
      I think when she purchases the APs, she can set the magic bands request up right then and there with the CM.
      She must use her own credit card for the purchase (can’t provide card info from a family member).

      Have a magical day!


  15. Company D at Team Disney location has ceased operations and is closed permanently. 😦


  16. Sarah says:

    HI! I’m leaving in less than a week to start the DCP (so exciting!) and I have a few questions about purchasing tickets at Company D store: Can you use Disney gift cards for purchases at Company D? Also, can we purchase the 4 day, 4 park ticket special with an additional 10% discount at Company D? Thanks for your help!


    • Congratulations on your acceptance into the DCP!
      We hope you have a magical internship!!!

      Yes, you can use gift cards to buy the discounted tickets.
      The 4 day park hopper ticket is available at a 10% discount for $392.

      Remember, the 40% cast member merchandise discount goes until Feb 9th this year.
      Shop at Cast Connection with the coupon in your DCP program guide book and get 20%
      off discounted prices.

      It’s all good!!


  17. Steve says:

    Not sure if you guys would know this or not BUT: Does company D sell Annual Pass renewals? or only brand new passes?


  18. […] *Cast Members can get discounted tickets (30% off) to MNSSHP for most nights in September at the Company D Store. […]


  19. Natisha says:

    Your website provided us with valuable information. Thanks.


  20. […] *Remember Cast Members can get discounted tickets (30% off) to MNSSHP for most nights in September at the Company D Store. […]


  21. […] tickets for 30% off to MVMCP for most nights in November and now some nights in December at the Company D Store and at the MK Vacation Planning […]


  22. Coday says:

    I really enjoyed your webpage. I’m gonna be back often in order to check up on new posts!


  23. Lisa says:

    If you purchase the 5 day park hopper can you add additional days through guest relations? We really need 7 day park hoppers but would love to use the discount.


  24. […] Discounted (10% off) cast member 2017 ticket rates: Discounted Tickets for Cast Members.  […]


  25. […] Discounted (10% off) cast member 2017 ticket rates: Discounted Tickets for Cast Members.  […]


  26. […] Discounted (10% off) cast member 2017 ticket rates: Discounted Tickets for Cast Members.  […]


  27. […] for visiting family and friends, CMs can purchase discounted tickets (10% off) for them at the Company D Store. The first ten days of the month, the Company D store also does pin trading, limited to 2 pin […]


  28. Natisha R. says:

    This is a really great and helpful piece of info. I’m glad you shared it!


  29. Dani Edmond says:

    Wonderful work! Thank you!!


  30. Gloria says:

    Do you happen to have past Disneyland block out dates for June/July this past year? Trying to plan a trip for next year and want to see what days may be blocked. Thanks. Great information on here!


  31. Benny says:

    Any idea if the cast discounted annual pass through Company D is a live ticket upon purchase, or if it’s a voucher to be converted on first use? Wondering if purchases can be made months before first expected use, or if we should wait.


  32. […] for visiting family and friends, CMs can purchase discounted tickets (10% off) for them at the Company D Store. The first ten days of the month, the Company D store also does pin trading, limited to 2 pin […]


  33. On Thursday, September 28, 2017 1:46 AM, Clémentine Mouton wrote:

    Hello Elly!

    I am sorry for the late answer! I was on holidays in Sicilia so couldn’t send mails.

    Thank you so much for your great answer! I should have précise that we’ll come to WDW on December 2018 and not this year but your advices will be useful!

    I had already saw the MVMCP and wanted definitely to go!

    What is exactly the special discounted holiday? I will book our stay next month but for December 2018 so I suppose it will not work. We will go to Disney’s Yacht Club resort.

    I have some questions about FP+ when you are CM. I heard that CM can book FP+ only 7 days before the trip and only for 4 consecutive days. Moreover, it’s seems that when the CM stay in a Disney hotels, the 60 days booking window is allow for him too. Is that true? Do you know how to proceed? However, it’s seems that it’s only open for WDW cast member and not for foreign CM. Do you have some information about that subject?

    Indeed, a lot of French friends went to WDW and said that FP+ were not available for huge rides on the D day and must be booked before the trip. If it’s actually the case, and if my husband is not allow to have the 60 day window due to his French state, maybe we should buy entrance tickets.

    If you come in France do not hesitate and contact us! I would be very happy to go to Disney with you and visit Paris!

    Have a nice day,


    2017-08-31 19:42 GMT+02:00 :

    Bonjour Clementine!

    I’m going to put a few blog links in this email that you might find helpful.

    First off, the WDW crowd forecast. Thanksgiving is November 23rd this year. Do NOT come for a visit Thanksgiving Week. It is the second busiest time of the year behind Christmas Week. Not only is it busy, your Main Gate Pass will be blocked out at the Magic Kingdom. 😦

    2017 Disney World Cast Member Blackout Dates
    We thought we would post the upcoming blockout dates for using your Disney guest passes for all four WDW theme p…

    Come the first week in December. The parks are relatively empty and everything is beautifully decorated for the holidays! Make sure you schedule time to do a (free) tour of all the resorts to see their decor, especially the Gingerbread House at the Grand Floridian!

    Sweet Treats – Shingles from the Grand Floridian Gingerbread House
    This time of year when you walk into Disney’s Grand Floridian Resort, you can immediately smell the sweet and sp…

    Next, consider going to Mickey’s Very Merry Christmas Party. We’ve gone for the past 5 years and LOVE it!

    Discounted Tickets to 2016 Mickey’s Very Merry Christmas Party
    The dates and prices for the 2016 Mickey’s Very Merry Christmas Party at the Magic Kingdom in Florida have been …

    As for discounts, the 2017 Family Holiday Celebration starts in mid-October. While you won’t get the booklet, the 40% cast member merchandise discount will be in effect. Show your company ID everywhere! Also, hold off on booking your resort room until after October 15th, and ask for the special holiday discount for cast members.

    2017 Dining Discounts for Disney Cast Members
    Remember, cast members get 20% off merch and 20% of dining most of the year. 2017 blockout days: Dec. 23, 2016 –…

    Also, ALWAYS show your cast member ID when eating anywhere. Most restaurants give CM discounts!

    2016-2017 Disney Family Holiday Celebration Info
    December 11, 2016 Update: WELCOME TO THE 2016 DISNEY FAMILY HOLIDAY CELEBRATION! The Disney company holds this…

    We’ve been to Disneyland Paris 2x now and would love to see it with a cast member! You never know when we’ll be back.

    Hope this helps.

    On Wednesday, August 30, 2017 10:25 AM, Clémentine Mouton wrote:


    First, I want to apologize for my bad English!

    I found your blog this summer while I organize our future trip to WDW with my husband. It seems that your Disney experience as cast members ended recently, however I hope you’ll be able to help me with your experience and your belong cast member friends.

    I will introduce ourselves.
    My husband is Cast member at Disneyland Paris and I am engineer in aeronautical field (I work in the French company which work with GE named Safran. The two companies made consortium named CFM, maybe you know the name. We build for example engine for 737 Boeing aircraft)

    We would like to go to WDW around falls November or beginning of December. However, instead of information about hotels advantages and tickets which should be taken every day at main entrance gate, it’s really difficult to find more information about the other advantages that foreign cast member have at WDW, especially the differences from WDW cast member. (I could find a lot of information on your blog but I don’t know if he can have the same advantages)

    Can you help me? Maybe if you plan to come in France to visit DLP I would help you and even see you there!

    Thanks a lot for reading me!


    Envoyé de mon iPhone


  34. Captain.Underpants says:

    Excellent article!! Can a CM purchase from Company D using a Disney gift card?


  35. Emelin Canel says:

    I’m new in all this. Am I able to buy a one day ticket to enter both parks for my family at Company D and get discounts if you’re an employee? As well as do they sell it like a family package or individual.


    • You can buy single day discounted tickets for your guests to use at Company D, and yes they are park hopper tickets.
      They don’t sell any “family package” tickets.

      If you wait, as a cast member, you’ll be given extra complimentary tickets for family and friends to use.


  36. Alante Fuller says:

    I have questions about the annual passes first is I saw before they have annual passes for both Florida resident and non-Florida resident prices… i was looking to pick up two platinum plus pass which is originally $769 and discount shows only $737 so does it include tax because thats not 10% off?

    also, i was wondering if you had to pay for the passes in full or could you possibly do a payment plan with a credit card on file?


  37. Ryan says:

    My guest passes were lost in the mail and now I have to get a copy made when I get there and I was told have to wait until Monday but I arrive Saturday is there any way of getting them earlier then Monday?


  38. Ryan, The office in Celebration is only open weekdays, but you can call Disney Ticketing 7 days a week. See info above.
    Call 407-934-6077 and they can help you.

    Have a magical day!


  39. Jaye says:


    Great posts with fantastic and helpful information. 🙂 Does anyone know if/when we may see some additional Very Merry Christmas Cast rates? I want to go December 5th!! Thank you for any feedback!! 😦


  40. Timmy says:

    Hi, love your blog so informative, I am a cm and want to buy my gf an annual pass will they do monthly payments on the ap’s, will they combine discounts Florida resident and since shes already an ap the renewal discount?


  41. Wendy says:

    My husband is a CM, and I often use my spouse pass to go to Disneyland in CA.
    I have family members visiting this December, and I’ll need to purchase tickets for all of us due to the blackout dates. How exactly do I purchase discounted tickets for Disneyland and California Adventure? At the park on the day of? Or is it possible to purchase ahead of time?

    Thank you so much!


  42. […] Discounted (10% off) ticket rates: Discounted Tickets for Cast Members.  […]


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