Discounted Cast Member Tickets at the Company D Store

Company D is inside Team Disney.

One of the Company D’s was inside Team Disney. Team Disney is one cool looking building!

November 2016 Update:  The Company D store at Team Disney has closed!


New hours and Team Disney Company D location is closed.


Thanksgiving week hours.


This place is one of my favorite parts about being a cast member – the Disney CM discount!

If you need extra theme park tickets for visiting family and friends, CMs can purchase discounted tickets (10% off) for them at Company D.

company d

The new ticket prices depending on date of visit. (February 2016)

They also have discounted tickets (30% off) for the special event parties – Mickey’s Not So Scary Halloween Party and Mickey’s Very Merry Christmas Party.

Interested in an annual pass for family and friends?  CMs can buy them at a 10% discount at Company D:


The new annual pass prices (2/28/2016)

There are 5 different Company D locations at WDW, plus one off-site in Tampa.  They all have different hours and none are open on Sunday:
– Disney University (located behind the Magic Kingdom)
– Disney Reservation Center (off-property, close to Universal Studios/I-Drive)
– Maingate Office Complex (located near Disney’s Animal Kingdom)
– Disney’s Hollywood Studios (located behind the Villains Shop)
– Epcot (Located behind Test Track and the Mexico Pavilion)
– Tampa DRC (2 hours away)

The first 10 days of the month, you can also pin trade at Company D for cast exclusive pins!!   Pin Trading at Company D

We liked the Company D store at Team Disney best, but it’s now closed permanently. 😦

We used to go at least once a month and were never disappointed.  We always got at least one or two cast member exclusive pins for our Disney pin collection.

Operating Hours at Disney University Company D store: 407-824-4256
Monday: 9:00 a.m. – 5:00 p.m.
Tuesday: 9:00 a.m. – 5:00 p.m.
Wednesday: 9:00 a.m. – 5:00 p.m.
Thursday: 7:30 a.m. – 5:00 p.m.
Friday: 7:30 a.m. – 5:00 p.m.
Saturday:  9:00 a.m. – 5:00 p.m.
Sunday:  Closed


Cast Member ticket pricing for MNSSHP and MVMCP.

Note: The Company D merchandise stores are just for CMs.  They are located in behind-the-scenes, aka backstage, areas at WDW.  Company D primarily sells CM-exclusive discounted new merchandise such as cast exclusive pins, lanyards, clothes, mugs, car decals, Vinylmations, figurines, park passes, etc.

working together at DAK

Working together at DAK.

Two Girls and a Mouse Tale

   by Elly Collins & Caroline Collins

Ever wonder what it’s like to work for Disney???

We worked at WDW for a year in the Disney College Program and have written a book about what it’s like to be a cast member working for Disney.

We’ve included advice on how to successfully get into the DCP program, including some of the actual phone interview questions, how to have a successful internship, and how not self-term before your program ends. Our book is filled with lots of behind-the-scene stories of the magic of Disney. Available now at in paperback and Kindle formats. Published by Theme Park Press.

Book link on   Two Girls and a Mouse Tale


44 thoughts on “Discounted Cast Member Tickets at the Company D Store

  1. Kim Forsch says:

    Can employees of Disney buy tickets for family members who can then pick up at Will Call if the employee works out of California and the family member is in Florida?? OR does the WD employee need to be present?


    • In order to get the CM discount, you need to go to a Company D location to purchase the tickets. Then you could mail the hard tickets to your family. You’ll only be able to buy as many tickets as what is on your guest passes.


  2. Kim Forsch says:

    Thank you 🙂


  3. Dennis says:

    Hi ,
    I work at disney spring and i lost my guesr passes , what can i do to get new ones . so that my family can go ?


  4. Josh says:

    Hi! I had a question. My husband is a CM in CA and he purchased, over the phone, discount cast tickets for our family to WDW, as we are all going on a trip soon. We linked the tickets to everyone’s MagicBands, as they are arriving two days before us. Will they have any trouble getting into the park with these discounted tickets on their MagicBands if he is not with them? Thanks in advance!


  5. Elaine says:

    Hi. Do the discounted cast member tickets ever expire? Thank you.


  6. Ashley says:

    Do cast members/DCPs get discounts on annual passes?

    Liked by 1 person

  7. Mily says:

    Hi I want to know if Disney Retreat is free and how it works, can I bring a family member and also if they have rooms like a hotel and the prices? Thanks!


  8. Maria says:

    I’m a cast member in California. Am I able to go to the company d in Florida ?


  9. Ryan says:

    Hi. I found this page searching for some help with my existing annual pass. I was hired in the beginning of May and I renewed my Platinum Annual Pass a month before and have only used it once since then. I had no idea I was gonna get hired at Disney and I’d like to cancel my annual pass. I’ve seen policies about when you initially buy the annual pass how you can cancel if you used it less than 8 times but I’m not seeing a policy anywhere about when you renew it. I have my self-admission pass and I think it would only be fair if I was able to cancel my platinum pass since it would be completely useless to have the benefit of a free pass when I can’t even use it. If there’s any way you can help or even point me in the right direction, I’d be very thankful for I am coming up with no leads. Thank you!


    • If we understand you correctly, you renewed your annual pass to WDW in April, then became a cast member in May?
      There is no clause that we’re aware of about the 8x usage.
      You can call (407) 560-PASS or (407) 560-7277 and talk to a manager about it. We don’t believe there is any way to get a refund, even pro-rated. BUT, you never know. Sometimes magic happens.
      Note: The phone number for Disneyland annual passes is different.


  10. Matt says:

    Hi I just stumbled upon this while researching a question. Very informative! I wondered if cast members get a discount on the Premier Passports. My brother is a CM at Disneyland and I am planning a trip to Florida, so I was hoping to get both and save some money.


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  12. ashleydcp86 says:

    I bought my cm ticket from the Company d at DU and now I’m unable to go BC they won’t give me the day I requested off…are we allowed to sell them for the price we paid for them (the Halloween party ticket)


  13. Jay says:

    I have a family member who works for Disney. If she get me 10% off the annual tickets, since I am a Florida resident. Does it have to be paid in full or can we get the 10% discount and still pay in installments?


  14. Anna says:

    Hi! My sister just accepted a position in the DCP. We are considering buying annual passes using her discount as soon as she begins working. Can she purchase the passes online/over the phone so that we can get magic bands with our passes or can she only purchase the APs on property? If she does purchase on property, can we have the magic band sent separately? Thanks for your help!


    • Hello,

      She has to go to one of the Company D stores to purchase the Annual Passes (10% discount).
      It can’t be done over the phone or online yet.
      I think when she purchases the APs, she can set the magic bands request up right then and there with the CM.
      She must use her own credit card for the purchase (can’t provide card info from a family member).

      Have a magical day!


  15. Company D at Team Disney location has ceased operations and is closed permanently. 😦


  16. Sarah says:

    HI! I’m leaving in less than a week to start the DCP (so exciting!) and I have a few questions about purchasing tickets at Company D store: Can you use Disney gift cards for purchases at Company D? Also, can we purchase the 4 day, 4 park ticket special with an additional 10% discount at Company D? Thanks for your help!


    • Congratulations on your acceptance into the DCP!
      We hope you have a magical internship!!!

      Yes, you can use gift cards to buy the discounted tickets.
      The 4 day park hopper ticket is available at a 10% discount for $392.

      Remember, the 40% cast member merchandise discount goes until Feb 9th this year.
      Shop at Cast Connection with the coupon in your DCP program guide book and get 20%
      off discounted prices.

      It’s all good!!


  17. Steve says:

    Not sure if you guys would know this or not BUT: Does company D sell Annual Pass renewals? or only brand new passes?


  18. […] *Cast Members can get discounted tickets (30% off) to MNSSHP for most nights in September at the Company D Store. […]


  19. Natisha says:

    Your website provided us with valuable information. Thanks.


  20. […] *Remember Cast Members can get discounted tickets (30% off) to MNSSHP for most nights in September at the Company D Store. […]


  21. […] tickets for 30% off to MVMCP for most nights in November and now some nights in December at the Company D Store and at the MK Vacation Planning […]


  22. Coday says:

    I really enjoyed your webpage. I’m gonna be back often in order to check up on new posts!


  23. Lisa says:

    If you purchase the 5 day park hopper can you add additional days through guest relations? We really need 7 day park hoppers but would love to use the discount.


  24. […] Discounted (10% off) cast member 2017 ticket rates: Discounted Tickets for Cast Members.  […]


  25. […] Discounted (10% off) cast member 2017 ticket rates: Discounted Tickets for Cast Members.  […]


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