Disney’s Cast Connection Hours and Location

Cast Connection Map

2340 Recycle Way

Cast Connection’s address and phone number:

2340 Recycle Way

Lake Buena Vista, FL  32830

407-824-6369 (note: they rarely pick up the phone!!!!)

Don’t forget that there’s a Take an Additional 10% off coupon in your DCP Program Guide on page 79! 10% + 10% = 20% OFF!!!  🙂

It’s located off of Bear Island Rd. (turn right off of Western Way coming from Buena Vista Drive).

CPs can take the K bus there.

bus (2)


CPs can take the K bus from their apartment to Cast Connection.

The new Cast Connection building is located at the intersection of Western Way and Bear Island Road, near the massive Walt Disney World Tree Farm where a variety of plants, trees and shrubs are grown for use in the parks and resorts on property.  That is so cool to drive by!  Think of all the stuff Disney grows in there year-round!


Welcome to the new Cast Connection

Western Way can be accessed from Buena Vista Drive between the entrances of the Coronado Resort and Blizzard Beach.


Extended store hours

NOTE: You must be a Disney Cast Member, or a guest of one, to visit this little slice of shopping paradise.  You need a current Cast ID to check out.  Guests may pay for their purchases with their own funds, but they won’t get the 10% off additional CM discount.

Cast members can bring up to 6 (six) friends and family into Cast Connection and Property Control, but only cast members can go into the damages side of the building, which is now called ‘Mickeys Treasures’.

Cast Connection is a cast exclusive store that sells out-of-season or discontinued new merchandise, holiday merchandise, slightly damaged merchandise from the Parks (wrinkled/stained clothing), and some groceries (like what guests can buy at Fort Wilderness grocery store).

cast connection

Super good deals!!!! 🙂

February 2018 finds:  Lots of Holiday and Marathon clothing and merchandise. Everything is at least 50-75% off listed price and you get an extra 10% CM discount at checkout.

Some recent store photos:


Lots of 2017 merchandise. $3.99


We saw Rivers of Light for the 1st time and were very disappointed. $9.99


Holiday merch, $5.99


Holiday lanyards, $4.99


Frozen ornaments, $5.99


D&B purses, 1/2 price


Lots of toys, 75% off.


Tons of Disney Marathon merch (Jan 2018) and also leftover merch from 2017 Food & Wine Festival at Epcot.



Mickey’s Treasures: For current cast members only!!!


The stuff for sale in this room is strictly for Disney Fanatics! It’s all artwork and furniture from the resorts. We bought some spoons from the Grand Floridian, 25 cents each!


So much to look at…all priced to sell! Sofas, tables, chairs, lamps….


Monitors, $5.00

Property Control, now known as ‘Mickey’s Treasures’, shares the space and sells decommissioned company items (industrial equipment, furniture from resorts, TVs, etc.), broken merchandise, and unclaimed lost and found items. Everything is 75-90% off the original price.  No additional CM discount at checkout.


Cast members only allowed in here.

cast connection3 (2)

Loaded with merchandise! We did buy some Pandora beads, 1/2 price.

The Grocery Section:  Healthy Food Options

The groceries available were: white/wheat sandwich bread, pasta, gallons of milk, OJ, butter (lb), cheese blocks (lb), yogurt, bottled water, cereal, eggs, HUGE bags of lettuce and chopped broccoli, 20 lb. bags of rice, fresh fruit by the piece (bananas, apples, lemons, limes, oranges, pineapples), and fresh vegetables (potatoes, onions). Some sliced deli ham ($8).

Food price examples:
Gallon of Milk: $3.25
Orange Juice: $2.50
Dozen eggs: $1.05
Bottled water: $1.00
Loaf bread: $1.50
HUGE industrial size bag of romaine: $4.00/bag
Oranges, Lemons & Limes: 0.20-0.50/piece
Whole Pineapple: $2.50


Healthy food options


Supporting Disney’s Health Pursuits options program.

Gallons of milk, $3.25  a gallon for Whole, 2%, Skim Milk


Lots of OJ options, $1.00 – $2.50

Minute Miad Country Style Orange Juice, $2.50/0.5 gallon

Sliced cheese, $8/lb., dozen eggs, $1.05/dozen


Bags of chopped lettuce, $4.00

Wheat and White Wonder Bread, $1.50/loaf

Pasta, $1/box

Fruit: 20 cents/piece, all excellent quality.  Pineapple/$2


Bottled water $1.00



New tsums tsums, originally $5.99, now $2.99


Several people have asked us about the online auction for Property Control.  There are a lot of really good deals to be had!

Here’s the info:


You must be either a current Cast Member or a WDW Vendor.

All property control auctions are held continuously online now (they used to be held a few times a year on the Cast Connection backlot).

Good luck with your bidding! There are a lot of Disney treasures listed!






Disney’s Eyes & Ears Magazine

After more than 20 years in the Magic Kingdom Park area, Cast Connection and Property Control has found a new home off of Western Way behind Disney’s Coronado Springs Resort.

Cast Connection is a great, onsite destination where cast members can purchase surplus or discontinued merchandise that was previously available within Walt Disney World Resort locations, as well as groceries. Anything from furniture to tableware that has previously been used across property is available for purchase within Property Control. Offerings within the location change frequently, so cast members should make visiting the stores a reoccurring item on their to-do list.

Cast Connection offers select groceries. From milk and eggs to fruit and cheese, Cast Connection can be more than just your source for unique Disney merchandise.

Based on availability, Cast Connection often carries some of the best-selling products within our stores like Disney Tsum Tsum plushes, holiday offerings, Disney Animator’s dolls and more! (All merchandise is subject to change and supplies are limited.)

Property Control offers company assets that were often previously used in Guest areas. This is a great way for cast members to get some great deals while reducing the number of items sent to a landfill.  

Also, cast members can bring up to six family members or friends when visiting the location. (Some areas of the store, such as Mickey’s Treasures and Property Control, are limited to cast members only, and those with a Spouse/Domestic Partner Main Entrance Pass only.) The relocation brings lots of great benefits for shoppers, including additional retail space, a dedicated parking lot, extended hours and the two stores now being under one roof.

Plan your visit to the new store: Sunday – Wednesday, 9 a.m.-6:30 p.m. or Thursday – Saturday, 9 a.m.-7:30 p.m.


Biggest vinylmation I’ve ever seen!



We’ll be back! We’re on to the Vera Bradley Outlet Store next!!!

And, don’t forget about Disney’s Character Warehouse over at the Outlets! Really great deals there too and cast members get a discount.  Everyone is welcome!

Disney’s Character Warehouse in Orlando


You will need a basket! So many great deals!  Feb 2018.


christmas cinderella lights castle

The holidays are an extra magical time at the Magic Kingdom!

We’ve written two books about our time working as cast members at Disney World.

Both are available on Amazon.com: Two Girls and a Mouse Tale and Adventures in the Animal Kingdom.

Adventure Book Cover

Adventures in the Animal Kingdom

book Two Girls

Two Girls and a Mouse Tale

If you’d like to follow our daily Disney blog, here’s the link: https://collinsrace1.wordpress.com/

Have a magical day!



Two Disney Sisters


Two girls wall

Once upon a time…

Two Disney Sisters

Yes, we did!!! 🙂 #TwoDisneyPrincesses


109 thoughts on “Disney’s Cast Connection Hours and Location

  1. magicalstreams says:

    My oldest son is a CM at DAK, and went to property control, looking for any unclaimed lost and found cameras, He wants to buy himself one for Xmas, and was trying to be frugal. Lost and Found items are not at CC/PC anymore, apparently Disney does not sale unclaimed L&F items anymore, they donate them to charity. This information is current as of what he was told this morning. Just thought I would pass the info along.


  2. LAL says:

    Do I need my friend who is a Cast Member to check out or can I pay for the items myself? I don’t want to have to pay her the money.


  3. Charley says:

    I blog frequently and appreciate your content.
    I’m going to bookmark your web site.


  4. Louie Fairbridge says:

    Many thanks!


  5. […] you’ve been to the Cast Connection building located off of Western Way and Bear Island Road, you’ve driven by the massive WDW Tree […]


  6. I’m a retired cast member can I go on the auction site ?


  7. […] Cast members get to shop at Disney’s private Cast Connection where overstocked or slightly damaged clothing and merchandise is sold for 50-75% off retail, plus […]


  8. Astrid says:

    Hi! Just wanted to point out that 10% and 10% discount is not the same as 20%

    10% of $100 is $10 which leaves you $90 the. 10% of $90 is $9 so a final bill would be $81

    On the other hand 20% of $100 is $20 for a final bill of $80.


  9. […] yourself with a shopping trip to Cast Connections. Don’t forget your cast member 10% coupon in your program […]


  10. Aimmy says:

    Do you know if cast members who are working other places can enter? (ex:TDL,DLR)


  11. Eddie Dorsett says:

    This is helpful.


  12. Marielle says:

    Is this place easy to find? I won’t have a car and will take a cab here. Is that practical to do?


  13. Pauline Blair says:

    bought a banshee from there mouth does not work, can this be returned


  14. […] you’ve been to the Cast Connection building located off of Western Way and Bear Island Road, you’ve driven by the massive Tree Farm […]


  15. On Tuesday, July 30, 2019, 6:22:54 PM MDT, Alexandria D.> wrote:

    Hi! I am a lurker from your blog and also a DL CM. I was just wondering if DL CMs are allowed to shop at Cast Connection. Thanks.

    Sent from my iPhone

    Hello Alexandria,
    Yes, just show your blue company ID at the door if someone is there checking IDs.

    And show it at checkout for an additional 10% off. 🙂
    Have a magical day!


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